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StoreEngine Email Notification Addon

May 12, 2025

Welcome back to the StoreEngine documentation. This guideline will guide you through the Email Notification Addon—a Free feature of StoreEngine.

With this addon, you can send automatic emails to store admins, vendors, and customers during various store events.

Activating Email Addon

Activating Email Addon

First, go to Addons from your StoreEngine dashboard and activate the Email Notification Addon.

Accessing Email Settings

Accessing Email Settings

After activating the addon, navigate to StoreEngine > Settings > Email Settings to configure your email notifications.

General Settings

General Settings

In the General Settings tab, you can:

  1. Set the global Sender Nam
  2. Define the Sender Email Address
  3. Choose between HTML or Plain Text content
  4. Add a Footer Text

Click Save Changes after editing.

Order Placed

Order Placed

When a customer places an order, automatic emails are sent to:

  1. Admin
  2. Customer
Order Confirmation Admin

Click Edit Template beside each to:

  1. Enable or disable notifications
  2. Set the subject line
  3. Add an email heading
  4. Write the email body
  5. View a live preview
  6. Send a test email
  7. Use dynamic variables for order details

Order Invoice Customer

  1. Sends an invoice email to the customer after they place an order.
  2. You can customize the email subject, email heading, and email body content separately. Also, you can send a test email to check.
  3. You can also send a test email to preview changes before saving.

Order Note Customer

Order Note Customer

  1. Sends an email to the customer when a note is added to their order.
  2. You can customize the email subject, email heading, and email body content separately.
  3. You can also send a test email to preview changes before saving.

Order Refund Customer

Order Refund Customer

  1. Sends an email to the customer after their refund is successfully processed.
  2. You can customize the email subject, email heading, and email body content separately.
  3. You can also send a test email to preview changes before saving. 

Order Status Customer

  1. Sends an email to the customer when the status of their order is updated.
  2. You can customize the email subject, email heading, and email body content separately.
  3. You can also send a test email to preview changes before saving.

StoreEngine Email Variables

StoreEngine supports dynamic variables in email templates, allowing you to personalize order notifications with relevant order and customer details.

Available Variables:

  1. {user_display_name} – Customer’s display name
  2. {user_email} – Customer’s email address
  3. {order_id} – Order number
  4. {order_created_date} – Order date
  5. {order_payment_method} – Payment method used
  6. {order_totals} – Total amount of the order
  7. {order_items} – List of items in the order

These variables can be used in the subject, heading, and message body of email templates. StoreEngine will replace them automatically during email delivery.

That’s all for the StoreEngine Email Notification Addon. This feature helps automate all major store communications—saving time while keeping vendors, customers, and admins informed.